Frequently asked questions
What is the return policy?
- Returns are accepted within 14 days of delivery for unworn items in original packaging.
- Earrings and custom pieces are non-returnable.
- Customers cover return shipping, and there are no restocking fees.
- To start a return, email hello@cherryaccs.co with your order number.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you offer special deals or gifts?
Yes!! We believe everyone deserves a beautiful piece from Cherry.
- We occasionally share exclusive offers, early access, and special discounts with our email subscribers, social media followers, and valued clients.
- Plus, we always include a small gift with every order, a little surprise just for you.
- Join our mailing list to be the first to know and get a little cherry on top of every order. 🍒
How much does shipping cost?
- Shipping is calculated based on your location and the items in your order.
- You’ll always see the shipping cost before completing your purchase.
- Orders over $55 qualify for free Economy Shipping.